FAQ
FAQ
How do I care for my Biscookies?
To best preserve your Biscookies, we recommend leaving them in their box for up to one week. You can also freeze your Biscookies by putting the Biscookie box in a freezer friendly bag and/or container. Biscookies freeze beautifully and can be stored in the freezer for up to two months. To prepare, thaw at room temperature or pop them into the oven at 350 degrees for one to three minutes to enjoy them warm.
Pro tip: Frozen Biscookies are amazing! My daughters adore eating them straight out of the freezer! Give it a try!
Fair warning: We don’t suggest storing your Biscookies in the refrigerator or using a microwave to reheat them as this can cause the Biscookies to dry out.
I have a food allergy, what can I eat?
All our Biscookies are handmade and prepared on shared equipment in our kitchen, all of which process wheat, dairy, eggs and products that may contain traces of nuts. While none of our Biscookies are made with nuts, they all may contain traces of nuts.
About 'The Queen'
Nancy Burkes is the Biscotti Queen!
An entrepreneur who has turned her passion for baking into a successful business, Nancy's specialty is biscotti, but not your traditional Italian biscotti. She’s created the first-ever biscotti + cookie hybrid — the Biscookie, a soft biscotti!
Nancy's journey to becoming the Biscotti Queen began at the age of 40 when she decided to pursue her lifelong passion for baking - studying Baking & Pastry at George Brown College and becoming a professionally trained Pastry Chef.
Nancy’s Biscookies had been adored by family and friends until 2019 when Nancy took a leap of faith and opened Biscotti Queen!
Nancy's success is a testament to the power of following your dreams. Her dedication to the quality of her product has earned her a loyal following who appreciate the care she puts into every batch of Biscookies - each batch made fresh to order, with love.
Her Biscookies are made with locally sourced, pure ingredients and come in a variety of innovative flavours. All Biscookies are nut-free. Made easy to order, you can opt for delivery or pick up.
A delicious dessert to enjoy every day, on holidays, and for special occasions.